The City of Twentynine Palms Tourism Business Improvement District (TBID) was established and branded as Visit 29 Palms in 2017 under the Parking and Business Improvement Area Law of 1989, whose goal and objective is to promote growth in travel and tourism in Twentynine Palms.
Formed through a public-private partnership between the City of Twentynine Palms local government and the lodging operators and owners within the city, the Visit 29 Palms TBID is funded entirely by the revenue generated by a self-assessed 1.5% tourism fee that is levied and collected at all lodging properties within the TBID district. The TBID district is defined by the 58 square-mile boundary of the incorporated City of Twentynine Palms, and includes all lodging properties within it, including hotels, motels, RV resorts, and short-term vacation rentals.
The Visit 29 Palms TBID is managed by a 5-member advisory board, appointed by City Council, who represent the district’s diverse lodging industry, and who oversee the development and execution of an annual tourism marketing plan and budget. Under the 1989 Law, the TBID renews annually and operates on the Federal government fiscal calendar which runs October 1 through to September 30.
Visit 29 Palms Tourism Business Improvement District Advisory Board & Staff
Rakesh Mehta, SureStay by Best Western, Chair
Heidi Grunt, Historic Inns of Twentynine Palms, Boardmember
Patricia Knight, VHR Management, Boardmember
Maria Madrid, Holiday Inn Express & Suites, Boardmember
Breanne Dusastre, Visit 29 Palms Director of Marketing
Visit 29 Palms Annual Report & Tourism Marketing Plan
Visit 29 Palms FY 22-23 Annual Report
Visit 29 Palms FY 23-24 Tourism Marketing Plan and Budget
Visit 29 Palms Event Sponsorship Guidelines
Guidelines for submitting event sponsorship proposals
Upcoming Tourism Business Improvement District Advisory Board Meetings & Agendas
https://citwentynine-palmsca.civicweb.net/portal/
Submitting Event Sponsorship Proposals
Visit 29 Palms Event Sponsorship Request Guidelines
City of 29 Palms Visitor Center (operated by Visit 29 Palms)
73484 Twentynine Palms Hwy, Twentynine Palms, CA 92277
Open daily, 10 AM – 4 PM
(760)358-6324
Current Job Opportunities
29 Palms Visitor Center Assistant (Part-Time)
The City of Twentynine Palms Visitor Center is seeking an outgoing, energetic and customer service-oriented part-time Visitor Center Assistant, to support the growing travel and tourism industry in Twentynine Palms. Twentynine Palms Visitor Center Assistants provide first-class customer service and support to both incoming and potential visitors, providing helpful travel information and resources, and promoting the city’s tourism amenities such as lodging, restaurants, shops, and upcoming events. Visitor Center Assistants interact with travelers from across the globe and assist with trip planning and itinerary building in-person, over the phone, and virtually through the Visit29.org tourism website.
The successful candidate warmly greets visitors, receives telephone calls, responds to e-mails and live chat messages, maintains daily visitor log and monthly tracking reports, keeps visitor information well stocked and well presented, assists with building maintenance and cleaning, and assists with the planning and execution of special events held at the Visitor Center. The Visitor Center Assistant position also supports the ongoing tourism marketing programs and initiatives managed by Visit 29 Palms, the City’s Tourism Business Improvement District, and assists with tourism website updates, email newsletters, and social media as needed.
Education and Experience Requirements:
• Must possess an equivalent to completion of the twelfth (12th) grade.
• One (1) year of varied administrative support experience with customer service experience required.
• Proficiency in Microsoft Office Suite required, experience in social media and web publishing highly desirable.
• Additional relevant experience in the tourism or hospitality industry, marketing, or public relations department is a plus. Experience in a Visitor Center is preferred.
License Requirements:
• Possession of a valid California Class C Driver’s License, satisfactory driving record and valid automobile insurance are required.
Applications are available Monday through Thursday from 7:00 a.m. to 6:00 p.m. at City Hall, 6136 Adobe Road, Twentynine Palms, CA 92277 (760) 367-6799 and on the City’s website at www.29palms.org
